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Obamacare Contractor Has Processed Only a Fraction of Applications Promised

Serco Employee: ‘I have to pay taxes and it doesn’t seem right’

Two anonymous employees at an Obamacare processing office in Wentzville, Missouri have come forward with claims that they have processed only a small amount of the applications that their director promised Congress they would process.

Serco was awarded a contract worth $1.2 billion to process paper applications.

Last September, a Serco program director told a Congressional Committee that they expected Serco to be bustling with business. "We are prepared to manage the estimated 6.2 million paper applications," he testified.

The Vice President of Serco went to the company’s processing office and said Serco expected to receive millions of Obamacare applications, an anonymous employee told KHQA-IL. The Vice President then admitted that they had only received a mere 300,000 applications.

Many of the applications are incomplete and lack proper documentation, making them ineligible for processing.

Despite any significant application processing, new employees were hired this week, the two anonymous employees say.

"Do you see any need or reason to be hiring more people this week?" a reporter from KHQA-IL asked.

"Absolutely not. My big thing is what it’s costing taxpayers because I have to pay taxes and it doesn’t seem right. They don’t need that many people," one of the anonymous employees replied.

The employee also told KHQA-IL about a stunning admission from the Vice President. "Someone [at the office] asked a question about whether the previous employees who had spoken out were going to be punished and he [the Vice President] said ‘No, you can’t punish them for telling the truth,’" the employee said.

Published under: Obamacare