Republican Sen. John N. Kennedy (La.) sent a letter to United Airlines on Wednesday demanding answers for the high number of pet casualties that have occurred under the airline’s watch.
United Airlines said on Monday that it had apologized to the customer who was booted from her first-class seat for Rep. Sheila Jackson Lee (D., Texas), but the customer says she has received no apology.
It’s been a hellish week for United Airlines CEO Oscar Munoz. The video of passenger David Dao being forcefully ejected from his seat to make way for a United crew member has gone viral, leading to a public relations nightmare for the airline.