CBS News's Vicente Arenas reported from a Miami insurance "help center" on today's Obamacare deadline Monday evening.
The deadline triggered massive lines which became exacerbated when the healthcare.gov failed. It remains down as of 7:10 PM EST.
One of the insurance shoppers told Arenas he did not want to face any more government penalties for failing to buy into Obamacare.
"I just do it because the government, I just don't want to keep on getting more penalized," he said.
"What's it been like this morning?" Arenas asked the insurance agent who set up the enrollment center.
"Chaos," she replied.
"It's very difficult. Very difficult. We've had very angry people this morning, lined up since very early and then walking away with just nothing."