The Department of Homeland Security spent millions of dollars on a pilot program for a biometric identification system that ultimately failed to provide meaningful data, a congressional hearing on Thursday morning revealed.
The Transportation Security Administration (TSA) received more than 39,000 complaints related to its controversial screening methods between 2009 and 201,2 but the agency’s method for tracking and responding to complaints is flawed, a Government Accountability Office (GAO) report found.
The Transportation Security Administration (TSA) refused an invitation to appear at a House Committee on Transportation and Infrastructure hearing Thursday, declaring the committee had no jurisdiction over the agency.
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