It’s been one month since the rollout of Obamacare, but problems persist as Healthcare.gov is still struggling, and only one person had enrolled for health insurance through the exchange as of last Friday, WNCN reports:
The public’s problems in trying to deal with the troubled Health Insurance Marketplace website aren’t the only problems plaguing the system. WNCN Investigates learned the state’s largest insurer has experienced a number of problems with the system
Blue Cross Blue Shield has more than 3.7 million customers in our state, but internal emails obtained by WNCN show that as of last Friday, only one person had enrolled for health insurance through the Exchange and that person hasn’t paid.
Without payment, enrollment means nothing because the customer is still not officially in the system.
Part of that payment issue may come from the government’s technical problems. Blue Cross Blue Shield emails indicate the “payment re-direct option” on the government servers isn’t working.
In fact, the government’s whole system is so plagued that emails say BCBS made a “business decision to refrain from uploading data” to prevent false data from entering its system.
Meanwhile, people are not embracing BCBS’s marketplace. According to those emails, less than 1,000 people even filled out applications as of Oct. 25.
BCBS spokesman Lew Borman responded, saying, “problems with the Exchange have been widely reported.”